Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for pre-booked telephone appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

NHS coronavirus advice Attending your appointment

Contact the SAFE Project

If you're a sex worker in Birmingham or Solihull, please get in touch for help and support, or just for a chat about how things are going.

Email: shssafe@uhb.nhs.uk
Telephone: 0121 440 6655

If you call when our staff are out and about, please leave a message on our answer machine, and we will contact you as soon as we can.