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What we don't offer

There are many services Umbrella can’t provide. For example, we can’t fix your bike or help with the decorating. However, there are many healthcare and social services we get asked about which we think it’s worth mentioning we can’t deliver.

We don’t provide any of the following services, but we’ve mentioned where you might be able to get help.

ServiceWhere to get help
Accident and Emergency
Antenatal care (care during pregnancy)Speak to your GP, who will arrange for you to see a midwife and other specialists who will be able to look after you during pregnancy
Blood type (blood group)Tests for blood groups are not routinely offered on the NHS. Your blood group will be tested if you give blood, have an operation, donate an organ for transplant, need a blood transfusion or are pregnant
Cervical screening (smear tests)If you’re a woman aged 25 – 64 and you’re registered with a GP, you should receive a letter inviting you for a screening test. If you think your screening test is overdue, or if you’re not sure when your next test should be, please speak to your GP practice.

Colposcopy (procedure to find out whether a woman has abnormal cells on or in her cervix or vagina)A colposcopy is usually carried out in a hospital outpatient clinic. You will be referred by a doctor if they think you may need the procedure, e.g. if your cervical screening test shows abnormal cells
Dental carePlease speak to your dentist
Ear syringingSpeak to your GP
Fertility treatment (for people who may be having problems getting pregnant)Speak to your GP
Flu jabs (influenza vaccination)Speak to your GP
Hepatitis vaccination for work purposesSpeak to your GP
Housing Benefit
Human papilloma virus (HPV) vaccinationThe HPV vaccine is offered to girls aged 12 and 13 as part of the NHS childhood vaccination programme
Pill to delay your periodSpeak to your GP
Telephone consultationsIf you have a non-life-threatening medical emergency, please use the NHS service online or dial 111.

Abortion (termination of pregnancy)See our page on referrals for abortion for details of where to get help.

Travel vaccinationsSpeak to your GP