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Our services

This page contains details of how to book, cancel or reschedule an appointment at our clinics.

For details of appointments at an Umbrella partner GP practice, please contact the GP practice directly.

You don’t need an appointment to visit an Umbrella pharmacy.

Clinic appointments

  • Please arrive at the clinic 10 minutes before your booked appointment time for registration
  • Please note, if you arrive late for your appointment you may not be seen
  • Please wear loose clothing as you may need a blood test


You can book online for telephone appointments, and for face-to-face clinic appointments at the following clinics:

  • Whittall Street Clinic
  • Erdington Clinic
  • Umbrella at Boots, Solihull

Give us a call

Please give us a call on 0121 237 5700 if you have any questions during the following times.

Monday09:00 – 17:00
Tuesday10:15 – 17:00
Wednesday09:00 – 17:00
Thursday09:00 – 17:00
Friday09:00 – 16:30

Not sure which service you need? It might be that you don’t need an appointment at all.

Disability or additional needs

If you have a disability or additional need, and have any questions or need help, please speak to a member of the Umbrella team at the clinic or ask to speak to the nurse in charge.

Stay sixy

From confidentiality, to being proud of looking after your own sexual health, we’ve compiled a list of why it’s important to attend your sexual health appointment.