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Our services

This page contains details of how to book, cancel or reschedule an appointment at our clinics.

For details of appointments at an Umbrella partner GP practice, please contact the GP practice directly.

You don’t need an appointment to visit an Umbrella pharmacy.

Clinic appointments

  • Please arrive at the clinic 10 minutes before your booked appointment time for registration
  • Please note, if you arrive late for your appointment you may not be seen


Due to the COVID-19 pandemic, our online booking system is currently unavailable. Apologies for any inconvenience. Please call us for further advice.

Give us a call

If you’d rather not use our online booking system, or if it’s unavailable, please give us a call on 0121 237 5700 during the following times.

Monday09:00 – 17:00
Tuesday10:15 – 17:00
Wednesday09:00 – 17:00
Thursday09:00 – 17:00
Friday09:00 – 16:30

Not sure which service you need? It might be that you don’t need an appointment at all.