Coronavirus information for patients

Umbrella has closed all clinics other than Whittall Street. We are not seeing any walk-in patients during this time.

If you have symptoms of an STI or need to see somebody urgently, please call 0121 237 5700 (9:00–16:30, Monday to Friday).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have already booked an appointment, we will contact you to discuss this.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Services for commercial sex workers (SAFE)

The SAFE project is a sexual health service for people who work, have worked or may start working in the commercial sex industry across Birmingham and Solihull. SAFE offers a safe space to talk about anything which impacts on your health and well-being, and work. We aim to reduce the harm associated with sex work and to empower positive choices.

SAFE works with a number of partner agencies, so we can put you in touch with the right people to offer the help and support you need. However, our service is completely confidential and we will not discuss anything you tell us with any other services if you don’t want us to.*

* There may be exceptional circumstances when we need to involve other agencies without having to ask your consent, for example if we think you or somebody else is in danger.