Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for pre-booked telephone appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Intrauterine system (IUS)

The IUS is a small, T-shaped plastic device, which contains the hormone progestogen. The device is put into the womb through the vagina by a specially trained doctor or nurse.

The IUS is different to the copper bearing intrauterine device (Cu-IUD, or coil). The IUS contains hormones; the Cu-IUD does not.

It works by thickening the mucus around the cervix, which makes it harder for sperm to get through, and making the lining of the womb thinner so that a fertilised egg cannot implant.

Not sure which type of contraception is right for you? Worried because you've had sex without a condom? Let us help you choose the right option.

Find the right service for you

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets