Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell or taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Types of sexually transmitted infection (STI)

There are lots of sexually transmitted infections (STIs), and many of them have their own symptoms.

However, some don’t have any symptoms but can still cause long-term problems, like not being able to have children.

It’s important to find out what the different STIs are, and how they can be detected, treated and, most importantly, how to avoid catching them.

There are some infections which are not transmitted by having sex but it’s still important to know about these.

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets

The British Association for Sexual Health and HIV (BASHH) website also features a range of downloadable leaflets on STIs.

View BASHH leaflets