Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

Post-19 July, "hands, face, space" will continue to be maintained at all Umbrella clinics.

NHS coronavirus symptoms advice Attending your appointment

Service locator

  • 1 1

    Whittall Street Clinic (please do not attend the clinic unless instructed to do so)

    Whittall Street, Birmingham, B4 6DH
    0121 237 5700
    More about Whittall Street Clinic

    Services offered

    • Contraceptive pills
    • Contraceptive injections
    • Contraceptive patches
    • Contraceptive rings
    • Contraceptive implants
    • Intrauterine devices (IUDs or coils)
    • Emergency hormonal contraception ("morning after pill")
    • Condoms
    • Pregnancy testing and advice
    • STI testing
    • Collection of self-sampling kits
    • HIV testing
    • HIV testing (immediate result)
    • Chlamydia screening
    • Chlamydia treatment
    • STI treatment
    • Partner notification
    • Termination of pregnancy referral
    • Post-exposure prophylaxis after sexual exposure to HIV (PEPSE)
    • Sexual assault support/abuse survivors clinic
    • Psychosexual counselling and psychotherapy
    • Substance misuse signposting service
    • Sexual orientation support
    • Commercial sex worker support
    • Domestic violence support
    • Sexual exploitation support
    • Hepatitis B and C screening

    Opening times

    Monday

    09:00 - 18:30

    Tuesday

    09:00 - 18:30 (patient registration begins at 10:15)

    Wednesday

    09:00 - 18:30

    Thursday

    09:00 - 18:30

    Friday

    09:00 - 16:30

    Saturday

    19:00 - 16:00

    Sunday

    Closed

  • 1 1

    Umbrella at Boots (basement), city centre (under-20s/walk-ins only)

    Basement, Boots, 66 High Street, Birmingham, B4 7TA
    0121 237 5700
    More about Umbrella at Boots , city centre

    Services offered

    • Young peoples' service
    • Contraceptive pills
    • Contraceptive injections
    • Contraceptive patches
    • Contraceptive rings
    • Contraceptive implants
    • Intrauterine devices (IUDs or coils)
    • Emergency hormonal contraception ("morning after pill")
    • Condoms
    • Pregnancy testing and advice
    • STI testing
    • Collection of self-sampling kits
    • HIV testing
    • HIV testing (immediate result)
    • Chlamydia screening
    • Chlamydia treatment
    • STI treatment
    • Partner notification
    • Termination of pregnancy referral
    • Sexual assault counselling
    • Substance misuse signposting service
    • Sexual orientation support
    • Commercial sex worker support
    • Domestic violence support
    • Sexual exploitation support

    Opening times

    Monday

    12:30 - 18:30 (walk-ins only)

    Tuesday

    12:30 - 18:30 (walk-ins only)

    Wednesday

    12:30 - 18:30 (walk-ins only)

    Thursday

    12:30 - 18:30 (walk-ins only)

    Friday

    12:30 - 16:30 (walk-ins only)

    Saturday

    Closed

    Sunday

    Closed