Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell or taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Abuse survivors clinic

The ASC is a dedicated clinic offering specialised services to support anyone aged 13 or over who has been affected by sexual violence or abuse at any time in their lives.

The clinic is run by our own Umbrella staff and our partner organisation the Rape and Sexual Violence Project (RSVP).

We offer emotional support for all survivors of sexual exploitation, coercion, abuse and violence. We see patients who have experienced sexual violence either recently or in the past.

Read more about the ASC

Other clinics

If you’ve experienced sexual violence or abuse at any time, you can call 0121 237 5700, or attend any Umbrella clinic without an appointment, and we will see you urgently.

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