FAQS Locations Call Email


Industrial action

Due to industrial action, we will have reduced walk-in and pre-booked appointment slots on the following dates:

  • 20 – 22 December 2023
  • 3 – 8 January 2024

Mpox information for patients

If you’re concerned about mpox and believe you may have symptoms, or if you’ve come into contact with someone with mpox, please do not attend any of our clinics without contacting us first. Please call us on 0121 237 5700 to speak to a member of medical staff before attending one of our clinics.

Our clinics have a very limited supply of mpox vaccines due to supply issues. However, mpox vaccines are available at the Birmingham LGBT vaccination hub. To book an appointment call 0121 371 8445 between 09:00 – 17:00, Monday – Friday.

Coronavirus information for patients

If you have any symptoms of COVID-19, or if you’ve tested positive for COVID-19 in the last 10 days, please do not attend your appointment.

Getting in touch

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 during the following times.

Monday09:00 – 17:00
Tuesday10:15 – 17:00
Wednesday09:00 – 17:00
Thursday09:00 – 17:00
Friday09:00 – 16:30

Post-exposure prophylaxis after sexual exposure to HIV (PEPSE) is a type of medication that can be taken up to 72 hours after exposure to HIV to stop you becoming infected. If you require PEPSE, don’t delay in contacting us during opening hours. (Outside opening hours, please attend your nearest A&E department.)