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Please do not use this form for urgent queries. If your query is urgent, please call us on 0121 237 5700.

    Did you know?

    You can book, cancel and reschedule appointments online.

    Please note, we can't book, rearrange or cancel appointments by email . Please visit our appointments page for details.

    Did you know?

    Condoms are available for free from Umbrella clinics and pharmacies, and from some GPs.

    Need help?

    If you're not sure which type of contraception you need, our website can help.

    Need help?

    If you have had sex without using contraception, or think your contraception might have failed, you may be able to use emergency contraception to avoid getting pregnant.

    Not sure if you need emergency contraception? Our website can help.

    Did you know?

    You can find information about HIV testing and treatment on our website.

    If you're aged 16 or over and living in Birmingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit. All kits include a test for HIV.

    Did you know?

    If you’ve had unprotected sex (sex without a condom), or you used a condom and it broke, with somebody who you think might be HIV positive within the last 72 hours, you may be able to avoid infection by taking post-exposure prophylaxis after sexual exposure to HIV (PEPSE).

    Did you know?

    Umbrella is now offering PrEP funded by the NHS, with a combination tablet of tenofovir disoproxil fumarate and emtricitabine.

    Where to get help

    Information about where to get help if you've been raped is available on our website.

    Our abuse survivors clinic is a dedicated clinic offering a specialised service to support anyone aged 13 or over who has been affected by sexual violence or abuse at any time in their lives.

    Need help?

    Sexual abuse can take many forms. Information on sexual abuse and other forms of abuse and violence, and where to get help, is available on our website.

    Where to get help

    Information about where to get help if you've been sexually assaulted is available on our website.

    Our abuse survivors clinic is a dedicated clinic offering a specialised service to support anyone aged 13 or over who has been affected by sexual violence or abuse at any time in their lives.

    Did you know?

    If you're aged 16 or over and living in Birmingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit. All kits include a test for HIV.

    Information about STI testing, including getting tested in clinic, and how and when you'll receive your results, is available on our website.

    Did you know?

    Information about various sexually transmitted infections, including how they're treated, is available on our website.

    Where to get help

    Umbrella can't carry out abortions, but some of our clinics can refer people to specialist service providers.

    Did you know?

    Umbrella clinics offer a mixture of pre-booked appointments and walk-in clinic slots throughout clinic opening times. The number of walk-in slots is fixed and these are offered on a first come, first served basis.

    Further information is available on our website.

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    Give us a call

    If you’d like to get in touch by phone, please call 0121 237 5700 during the following times.

    Monday09:00 – 17:00
    Tuesday10:15 – 17:00
    Wednesday09:00 – 17:00
    Thursday09:00 – 17:00
    Friday09:00 – 16:30