Coronavirus information for patients

Umbrella has closed all clinics other than Whittall Street. We are not seeing any walk-in patients during this time.

If you have symptoms of an STI or need to see somebody urgently, please call 0121 237 5700 (9:00–16:30, Monday to Friday).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have already booked an appointment, we will contact you to discuss this.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Ask a question for our FAQs

Unfortunately, we can't discuss your health via email, so we can't answer any questions about how you're feeling submitted using our contact form. The following links might help if you've got a specific concern, though.

Our services Not sure which service you need? Service locator

If you've got a question you'd like to be added to our frequently asked questions, please send it in using the contact form. If it's a good one, we'll post it as an FAQ, along with an answer. (Please remember, we can't discuss your health via email – please use the links above if there's something specific you want help with.)

Contact form

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