Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

NHS coronavirus advice Attending your appointment

Ask a question for our FAQs

Unfortunately, we can't discuss your health via email, so we can't answer any questions about how you're feeling submitted using our contact form. The following links might help if you've got a specific concern, though.

Our services Not sure which service you need? Service locator

If you've got a question you'd like to be added to our frequently asked questions, please send it in using the contact form. If it's a good one, we'll post it as an FAQ, along with an answer. (Please remember, we can't discuss your health via email – please use the links above if there's something specific you want help with.)

Contact form

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