Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

Post-19 July, "hands, face, space" will continue to be maintained at all Umbrella clinics.

NHS coronavirus symptoms advice Attending your appointment

Treatment for sexually transmitted infections (STIs)

There are various types of sexually transmitted infections, and many of them have their own symptoms. However, some STIs may not have any symptoms but can still cause long-term problems, like not being able to have children.

If you've tested positive for an STI, it's important to be treated to protect your health and the health of your sexual partner(s).

Umbrella clinics across Birmingham and Solihull all offer STI treatment, and some Umbrella pharmacies provide treatment for chlamydia. Our services are free and confidential. To find clinics and pharmacies, and to see which services they offer, please see the service locator.

Find clinics and pharmacies

For information on each sexually transmitted infection, including details of how they're treated, please see our page on types of STIs.

Types of STIs

It's important to notify your sexual partner(s) that you have a sexually transmitted infection so they can also receive treatment.

Informing your partners of an STI

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets