Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Are you concerned about sexual abuse, sexual assault or rape?

Abuse Survivors Clinic

Our Abuse Survivors Clinic offers a specialised services to support anyone aged 13 or over who has been affected by sexual violence or abuse at any time in their lives.

Abuse Survivors Clinic

If you’ve been pressured into sexual activity of any kind, if somebody touched you in any intimate way without your agreement or if your genitals have been deliberately harmed by somebody, this is sexual abuse. This is never your fault and support is available. You can contact our clinics for further information.

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"Have I been raped?"

If somebody has had sex with you without your consent, this is rape. Even if it only lasted for a moment and ejaculation did not occur, without your consent it is rape.

Rape and sexual assault

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Yes and no

Confused about consent? We can help you to understand what it means to give consent to have sex. Remember, sex without consent is rape.

Read about consent

Only you should control your sex life

Is somebody making you do things you don’t want to do with them or somebody else? Somebody could be exploiting you. We’ll help you find the help you need.

Sexual exploitation

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Underage sex

Having sex with somebody who’s under 16 is a criminal offence. If you’re below the age of consent and somebody’s trying to force you to have sex, this is very serious.

Underage sex

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Female genital mutilation

Female genital mutilation is illegal in the UK. We’ve provided information on what it is and what to do if you're worried someone is at risk – or if you need help yourself.

Female genital mutilation

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The after effects

Sexual abuse can lead to lots of other issues. If you’re worried about sexually transmitted infections or pregnancy, let us help you find the service you need.

Find the right service for you