Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell or taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

STI self-sampling kits

Request a self-sampling kit now How to take and return your samples Getting your results

Delays and limited stocks

From Monday 4 January, we are providing a limited number of STI self-sampling kits. As stocks are replenished, this will increase.

  • Please allow up to 21 days for your self-sampling kit to arrive
  • If your kit does not arrive within 21 days, or if you require any other sexual health advice, please contact us directly on 0121 237 5700 (available 09:00 – 18:30 Monday to Thursday, 09:00 – 16:30 Friday, 10:00 – 16:00 Saturday)

Apologies for any inconvenience.

If you're aged 16 or over and living in Birmingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit. You can use the kit to take your own samples at home and send them back to us for free. We’ll test your samples and let you know the results by phone or text message for free.

Did we mention it’s free?

What we test for

All kits allow us to test for:

  • chlamydia
  • gonorrhoea
  • HIV
  • syphilis

For men who have (or have had) sex with other men, hepatitis B is included.

How it works

1. Answer a few short questions

2. Choose where to have your kit delivered *

3. Receive your kit

4. Follow the instructions to take your samples

5. Return your samples in the pre-paid package

6. Receive the results of your STI test by phone or text

* You can have your kit delivered to your home or another address

Request a self-sampling kit now How to take and return your samples Getting your results

For further information on sexually transmitted infections, please see our STI pages.

Information on STIs