Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Not sure which service you need?

Select one of the options below and answer a few simple questions to get the advice or information that's right for you.

I think I might be pregnant

Pregnancy questions

I'm worried because I've had sex without a condom, or the condom failed

Unprotected sex questions

I'm not sure what contraception is right for me

Contraception questions

Sexual abuse

If somebody forces or pressures you into doing something you don’t want to do, if they touch you when you don’t want them to, or if they hurt intimate parts of your body, this is sexual abuse. Read our pages on sexual abuse to find out more, including where to get help if you’ve been sexually abused or assaulted.

Sexual abuse

The information we provide on these pages is only intended as a guide to help you find the right service for you. It is not a substitute for advice, tests, investigations, examinations, treatment or any other service relevant to your health which may be provided by a relevant healthcare professional or service provider.