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Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell or taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Walk-in clinics

Please be aware that the number of walk-in appointments is limited and these are offered on a first come, first served basis.

Find a clinic

Umbrella clinics also offer booked appointments.

Book an appointment

Umbrella pharmacies offer some sexual health services without an appointment.

Pharmacy services

Some sexual health services are also available from GPs. Please note that walk-in sexual health clinics are not typically available at GP practices. Please contact the practice to confirm arrangements.

GP services