Our services
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What we don't offer
There are many services Umbrella can’t provide. For example, we can’t fix your bike or help with the decorating. However, there are many healthcare and social services we get asked about which we think it’s worth mentioning we can’t deliver.
We don’t provide any of the following services, but we’ve mentioned where you might be able to get help.
| Service | Where to get help |
|---|---|
| Accident and Emergency | |
| Antenatal care (care during pregnancy) | Speak to your GP, who will arrange for you to see a midwife and other specialists who will be able to look after you during pregnancy |
| Blood type (blood group) | Tests for blood groups are not routinely offered on the NHS. Your blood group will be tested if you give blood, have an operation, donate an organ for transplant, need a blood transfusion or are pregnant |
| Cervical screening (smear tests) | If you’re a woman aged 25 – 64 and you’re registered with a GP, you should receive a letter inviting you for a screening test. If you think your screening test is overdue, or if you’re not sure when your next test should be, please speak to your GP practice. |
| Colposcopy (procedure to find out whether a woman has abnormal cells on or in her cervix or vagina) | A colposcopy is usually carried out in a hospital outpatient clinic. You will be referred by a doctor if they think you may need the procedure, e.g. if your cervical screening test shows abnormal cells |
| Dental care | Please speak to your dentist |
| Ear syringing | Speak to your GP |
| Fertility treatment (for people who may be having problems getting pregnant) | Speak to your GP |
| Flu jabs (influenza vaccination) | Speak to your GP |
| Hepatitis vaccination for work purposes | Speak to your GP |
| Housing Benefit | |
| Human papilloma virus (HPV) vaccination | The HPV vaccine is offered to girls aged 12 and 13 as part of the NHS childhood vaccination programme |
| Pill to delay your period | Speak to your GP |
| Telephone consultations | If you have a non-life-threatening medical emergency, please use the NHS service online or dial 111. |
| Abortion (termination of pregnancy) | See our page on referrals for abortion for details of where to get help. |
| Travel vaccinations | Speak to your GP |
FREE STI kit
Take your own samples at home and return
them to us for testing, all for free…
Service locator
Need more help? Find local GPs, clinics and pharmacies to
provide further help and support…
Free condoms
Condoms are available for free from Umbrella
clinics and pharmacies, and from some GPs.
