Coronavirus information for patients

Umbrella has closed all clinics other than Whittall Street. We are not seeing any walk-in patients during this time.

If you have symptoms of an STI or need to see somebody urgently, please call 0121 237 5700 (9:00–16:30, Monday to Friday).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have already booked an appointment, we will contact you to discuss this.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Services for under-16s

If you are under 16 you can come to any Umbrella clinic to use our services. We’re happy to see people of any age – even those who are below the legal age of consent and thinking about having sex.

Anything you tell us in clinic will be kept confidential. This means that we will not share the information you give us with anyone unless we feel there is a reason to be concerned about your safety and well-being.

If we need to share information with other professionals, we will try to inform you before passing on any of your details.

Underage sex Are you under 25? Confidentiality