Coronavirus information for patients

Some of our clinics, including Whittall Street, are open for pre-booked telephone appointments only. We are not seeing walk-in patients at this time.

If you have symptoms of an STI, need emergency or routine contraception, or have any sexual health concerns and need to speak to somebody, please call 0121 237 5700 (9:00–16:30, Monday to Friday).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Services for under-16s

If you are under 16 you can come to any Umbrella clinic to use our services. We’re happy to see people of any age – even those who are below the legal age of consent and thinking about having sex.

Anything you tell us in clinic will be kept confidential. This means that we will not share the information you give us with anyone unless we feel there is a reason to be concerned about your safety and well-being.

If we need to share information with other professionals, we will try to inform you before passing on any of your details.

Underage sex Are you under 25? Confidentiality