Coronavirus information for patients

Some of our clinics, including Whittall Street, are open for pre-booked telephone appointments only. We are not seeing walk-in patients at this time.

If you have symptoms of an STI, need emergency or routine contraception, or have any sexual health concerns and need to speak to somebody, please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

STI self-sampling kits

Request a self-sampling kit now How to take and return your samples Getting your results

Delays due to coronavirus

Please note that due to pressures placed on our laboratories by the coronavirus outbreak, it may take longer than usual to process samples, and for you to get your results. Apologies for any inconvenience.

If you're aged 16 or over and living in Birmingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit. You can use the kit to take your own samples at home and send them back to us for free. We’ll test your samples and let you know the results by phone or text message for free.

Did we mention it’s free?

What we test for

All kits allow us to test for:

  • chlamydia
  • gonorrhoea
  • HIV
  • syphilis

For men who have (or have had) sex with other men, hepatitis B is included.

How it works

1. Answer a few short questions

2. Choose where to have your kit delivered *

3. Collect or receive your kit

4. Follow the instructions to take your samples

5. Return your samples in the pre-paid package

6. Receive the results of your STI test by phone or text

* You can have your kit delivered to your home or another address, or collect it from an Umbrella pharmacy or clinic.

Request a self-sampling kit now How to take and return your samples Getting your results

For further information on sexually transmitted infections, please see our STI pages.

Information on STIs