Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

Post-19 July, "hands, face, space" will continue to be maintained at all Umbrella clinics.

NHS coronavirus symptoms advice Attending your appointment


Clinical research is a vital part of the work of the NHS, which runs Umbrella’s clinics.

Our patients are at the centre of all our research. It helps us to understand how to treat certain illnesses, which may help you or other people in the future.

Research also helps us to ensure your treatment is up-to-date and effective.

To hear other people's experiences of taking part in a clinical trial, please visit website

Umbrella is run by University Hospitals Birmingham NHS Foundation Trust (UHB).

UHB works with universities, charities, companies and patient groups to improve sexual and reproductive healthcare through:

  • healthcare services research
  • increasing research capacity within the field of sexual health and HIV
  • contributing to the research and teaching programmes within UHB, Birmingham City University and University of Birmingham
  • supporting the National Institute for Health Research (NIHR) Clinical Research Network

If you have any questions about sexual health and HIV research, please get in touch.

We're currently running the following trials.


The purpose of this study is to learn more about gonorrhoea also known as uncomplicated urogenital gonorrhoea and if a new medicine called gepotidacin can make you better.

For further information, please see the EAGLE trial website or contact the research team.

EAGLE trial

Your Voice Matters

Your Voice Matters is a PhD research project conducted by Birmingham City University in collaboration with Umbrella.

The project is looking at teen's experiences following a sexual assault. If you are aged 13 to 19 years old, have experienced sexual assault and live in the Birmingham area and are willing to share your experiences, please visit the website for further details.

Your Voice Matters project

Taking part in our trials

If you're eligible to take part in a trial, our clinic staff may ask you if you'd like to sign up at your appointment.

If you're interested in taking part in research, please let us know.

Information about our research is also available on the University Hospitals Birmingham NHS Foundation Trust (UHB) research website.

UHB's genito-urinary medicine trials UHB's HIV trials

National Institute for Health Research (NIHR)

The Be Part of Research website provides information about health and social care research taking place across the UK.

Be Part of Research

The NIHR Clinical Research Network Study Portfolio lists a large number of studies that are open to recruitment, along with study contact details.

Clinical Research Network Study Portfolio

Patient and public involvement (PPI)

We work with patients who volunteer to help us design studies which draw on their valuable experience. This helps to inform the direction of healthcare services.

UHB's research website provides information on our local PPI service.

Patient and public involvement at UHB

INVOLVE is a national advisory body funded by the NIHR to support public involvement in NHS, public health and social care research and development.

INVOLVE website

People in Research is a national database of opportunities to join patient advisory groups for research studies or to work with researchers as patient representatives. Active involvement will help the researchers consider the patient's perspective.

People in Research website