Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

Post-19 July, "hands, face, space" will continue to be maintained at all Umbrella clinics.

NHS coronavirus symptoms advice Attending your appointment

Pharmacy services

Umbrella pharmacies

Do you live in Birmingham?

Did you know your local Umbrella pharmacy offers sexual health services? You don't need an appointment - you can just turn up.

All Umbrella pharmacies offer the following:

  • Free condoms
  • Emergency hormonal contraception ("morning after pill")
  • chlamydia treatment
  • contraceptive pill
  • contraceptive injections
  • continuation of hepatitis B vaccine injections started at an Umbrella clinic
  • Collection point for STI self-sampling kits ordered online

Order an STI self-sampling kit

Use our service locator to find an Umbrella pharmacy near you and see what services they provide.

Service locator