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Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

Post-19 July, "hands, face, space" will continue to be maintained at all Umbrella clinics.

NHS coronavirus symptoms advice Attending your appointment

HIV testing

If you're aged 16 or above and living in Bimingham or Solihull, you can request a free sexually transmitted infection (STI) self-sampling kit and get tested from home. An HIV test is included.

STI self-sampling kits

All Umbrella sexual health clinics offer HIV testing.

Find a clinic

For further information on HIV, including testing, please see our HIV and AIDS pages.

HIV and AIDS

If you’ve had sex with somebody who may be HIV positive, you can reduce your chances of HIV infection by taking post-exposure prophylaxis after sexual exposure (PEPSE) within 72 hours of exposure to the virus.

If you’ve had sex with somebody who may be HIV positive within the last 72 hours, please visit Whittall Street Clinic or your nearest A&E department immediately.

PEPSE Find an A&E department