Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Contraception services

Umbrella clinics and pharmacies offer a range of free contraception, and you can get some forms of contraception for free from your GP.

The types of contraception we can provide include:

  • caps and diaphragms
  • coils (intrauterine devices)
  • condoms
  • emergency contraception
  • implants
  • injections
  • patches
  • pills

Find clinics, pharmacies and GPs

For further information on the various types of contraception available, and to see how they work, please see our contraception pages.

More on contraception

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets