Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for pre-booked telephone appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

What are the symptoms of HIV?

Not everybody with HIV shows signs or symptoms of the infection. Some people when first infected may experience flu-like symptoms (sometimes known as seroconversion illness, or primary HIV infection). These may include diarrhoea, headaches, fatigue, high temperature/fever, muscle aches and pains, skin rash or sore throat.

Following the first stage you may not experience any symptoms for a number of years and the HIV may go undetected but during this time the virus will multiply and can still be passed to other people.

However, unless HIV is diagnosed and treated with antiviral tablets, the immune systems will be affected and eventually lead to life-threatening infections and/or cancer.

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets