Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

NHS coronavirus advice Attending your appointment

HIV and AIDS

HIV stands for human immunodeficiency virus. It attacks the immune system and weakens the body's ability to fight infections and disease.

  • How do you catch HIV?

    HIV is spread by sexual intercourse, including vaginal, anal and sometimes even oral sex.

    How do you catch HIV?

  • What are the symptoms of HIV?

    Not everybody with HIV shows signs or symptoms of the infection.

    What are the symptoms of HIV?

  • How to avoid HIV

    The main way to prevent HIV infection is to reduce the risk of exposure by using a condom when you have sex and not sharing needles and other equipment used for injecting drugs.

    How to avoid HIV

  • Testing for HIV

    The only way to find out if you have HIV is to have an HIV test.

    Testing for HIV

  • How do you treat HIV?

    There is no cure for HIV but it is treatable.

    How do you treat HIV?

  • PrEP information

    Umbrella is now offering PrEP funded by the NHS, with a combination tablet of tenofovir disoproxil fumarate and emtricitabine.

    PrEP information

  • Post-exposure prophylaxis after sexual exposure to HIV (PEPSE)

    PEPSE is a type of medication that can be taken up to 72 hours after exposure to HIV to stop you becoming infected.

    Post-exposure prophylaxis after sexual exposure to HIV (PEPSE)

  • Informing your partners of HIV (contact tracing)

    ​​HIV can cause serious health problems if untreated and early diagnosis is crucial in improving long-term outcomes.

    Informing your partners of HIV (contact tracing)

  • HIV and AIDS FAQs

    Got a question about HIV and AIDS? Find the answers here.

    HIV and AIDS FAQs

  • HIV and AIDS mythbusters

    Get the facts on HIV and AIDS.

    HIV and AIDS mythbusters

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets