Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Permanent methods

Permanent methods of contraception involve male or female sterilisation.

Female sterilisation (tubal occlusion) involves by cutting, sealing or blocking the fallopian tubes (which carry an egg from the ovary to the uterus (womb)).

Male sterilisation (vasectomy) is done by cutting and sealing or tying the vas deferens (the tube that carries sperm from the testicles to the penis).

While there is no official age limit for sterilisation, doctors will want to be sure that a person is 100% sure about having the procedure. If a young person requests sterilisation some doctors may not want to refer them, or may suggest that they get counselling before hand to make sure they have thought through everything first.

If sterilisation is something you are considering, you may first want to find out about long-acting reversible contraception (LARC), which are very effective and are reversible. The main types are the contraceptive implant, contraceptive injection, intrauterine device (IUD) and the intrauterine system (IUS).

Long-acting reversible contraception

Not sure which type of contraception is right for you? Worried because you've had sex without a condom? Let us help you choose the right option.

Find the right service for you

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets