Our services
Appointments
This page contains details of how to book, cancel or reschedule an appointment at our clinics.
For details of appointments at an Umbrella partner GP practice, please contact the GP practice directly.
You don’t need an appointment to visit an Umbrella pharmacy.
Clinic appointments
- Please arrive at the clinic 10 minutes before your booked appointment time for registration
- Please note, if you arrive late for your appointment you may not be seen
- Please wear loose clothing as you may need a blood test
Online
You can book online for telephone appointments, and for face-to-face clinic appointments at the following clinics:
- Whittall Street Clinic
- Erdington Clinic
- Umbrella at Boots, Solihull
Give us a call
Please give us a call on 0121 237 5700 if you have any questions during the following times.
| Monday | 09:00 – 17:00 |
|---|---|
| Tuesday | 10:15 – 17:00 |
| Wednesday | 09:00 – 17:00 |
| Thursday | 09:00 – 17:00 |
| Friday | 09:00 – 16:30 |
Not sure which service you need? It might be that you don’t need an appointment at all.
Disability or additional needs
If you have a disability or additional need, and have any questions or need help, please speak to a member of the Umbrella team at the clinic or ask to speak to the nurse in charge.
Stay sixy
From confidentiality, to being proud of looking after your own sexual health, we’ve compiled a list of why it’s important to attend your sexual health appointment.
FREE STI kit
Take your own samples at home and return
them to us for testing, all for free…
Service locator
Need more help? Find local GPs, clinics and pharmacies to
provide further help and support…
Free condoms
Condoms are available for free from Umbrella
clinics and pharmacies, and from some GPs.
