Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

About us

Welcome to Umbrella. We provide free and confidential sexual health services in Birmingham and Solihull, including all types of contraception and STI testing and treatment.

Our service is non-judgmental and for people of all ages, genders and orientations.

Everyone is welcome, and you don’t need to see a GP first.

Umbrella’s services are:

  • free and accessible
  • confidential
  • local to you

Umbrella is part of University Hospitals Birmingham NHS Foundation Trust.

  • Who we are

    Umbrella delivers sexual health services for Birmingham and Solihull and is part of University Hospitals Birmingham NHS Foundation Trust.

    Who we are

  • Our staff

    On a visit to one of our clinics, you might meet the following people.

    Our staff

  • Our partners

    Our partners

  • Contact us

    Have you recently used an Umbrella pharmacy? Would you like to share your experience in return for a £10 shopping voucher?.

    Contact us

  • Your feedback

    Want to let us know how we're doing? Complete our contact form or call us on 0121 237 5700.

    Your feedback

  • Annual report

    The success of the Umbrella service is measured in terms of our performance in supporting ten sexual health priority outcomes.

    Annual report