Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for pre-booked telephone appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

NHS coronavirus advice Attending your appointment

SAFE clinics

The SAFE Project offers a free and confidential service, regardless of your nationality or immigration status.

We offer a translation service by telephone or face-to-face.

Monday, 11:00 – 16:00

Soho Health Centre
Soho Road
Handsworth
B21 9RY

Find Soho Health Centre

Tuesday 19:00 – 21:00

Whittall Street Clinic
Whittall Street
Birmingham
B4 6DH

Find Whittall Street Clinic

Our services

  • Sexual health testing and treatment
  • Contraception
  • Emergency contraception
  • HIV testing
  • Hepatitis B and C testing
  • Pregnancy testing
  • Cervical screening
  • Free condoms, lubricants and dams
  • Referral to support services, including counselling
  • "Ugly Mugs" information (see our page on safety)


Safety Contact the SAFE Project