Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell or taste), please do not attend your appointment

NHS coronavirus symptoms advice Attending your appointment

Alcohol and drugs

If you're a sex worker in Birmingham or Solihull and you're worried that you have a drug or alcohol problem you can call the SAFE Project team for advice and support, or you can self-refer into Birmingham’s community drug service, Reach Out Recovery.

Reach Out Recovery

Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. They offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings. Their recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.