Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday, Wednesday, Thursday: 09:00 – 18:30 / Tuesday: 10:15 - 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for telephone and pre-booked appointments. Walk-in appointments are available for those aged 19 and under only at our Umbrella at Boots (City Centre) clinic.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have any symptoms of coronavirus (a new, continuous cough, high temperature, loss of or change to your sense of smell/taste), please do not attend your appointment

Post-19 July, "hands, face, space" will continue to be maintained at all Umbrella clinics.

NHS coronavirus symptoms advice Attending your appointment

Alcohol and substance misuse

Drink, drugs and sex

Drink and drugs can make people feel less nervous, which might make having sex while drunk or high seem like a good idea. However, sex and alcohol and/or drugs can be a dangerous combination.

These are just some of the dangers you might face if you have sex while drunk or under the influence of drugs:

  • It’s always best to use a condom to avoid sexually transmitted infections (STIs) and/or pregnancy. However, you may be more likely to forget to use one if you’re drunk or on drugs
  • If you use another form of contraception, e.g. the pill, you may forget to take it
  • Both alcohol and drugs can lower your inhibitions, which might make you more likely to do something you don’t really want to
  • You may lose self-control, which could put you in a position where you may be more susceptible to sexual assault, including rape

Umbrella can help if you have any sexual health concerns, for example if you think you may have an STI because you had sex without a condom.

Sexually transmitted infections (STIs) Order an STI self-sampling kit Find a clinic or pharmacy Find the right service for you Sexual abuse and assault

Alcohol and drug addiction and abuse

If you or somebody you know is having problems with misuse of drugs and/or alcohol, Umbrella's partner organisations can help.


Aquarius helps under-18s in Birmingham overcome the harm caused by alcohol, drugs and gambling. (Aquarius does not offer an adult service in Birmingham - support services are for under-18s only. Adult drug and alcohol services are provided by Change Grow Live.)

Aquarius website

Change Grow Live (CGL)

Change Grow Live offers treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. Services are free and confidential.

CGL: drug and alcohol service

Solihull Integrated Addiction Services (SIAS)

SIAS is a partnership between four organisations which are jointly responsible for the delivery of drug and alcohol services in the Borough of Solihull.

SIAS website