Coronavirus information for patients

Our telephone line is open if you need to speak to somebody because you have symptoms of an STI, need emergency or routine contraception, or if you have any sexual health concerns. Please call 0121 237 5700 (Monday to Thursday: 09:00 – 18:30 / Friday: 09:00 – 16:30 / Saturday: 10:00 – 16:00).

Our clinics are open for pre-booked telephone appointments only. We are not seeing walk-in patients at this time.

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Condoms

When male condoms are used correctly they are 98% effective at protecting against pregnancy, and they are the only method of contraception that helps to protect against sexually transmitted infections (STIs).

Condoms are usually made of very thin latex (rubber) or polyurethane. A condom stretches to fit over an erect penis or sex toy. Some condoms are lubricated to make them easier to use.

Get free condoms

Not sure which type of contraception is right for you? Worried because you've had sex without a condom? Let us help you choose the right option.

Find the right service for you

Free condoms How to avoid STIs How to avoid HIV

See the FPA website for a range of downloadable leaflets on contraception and sexually transmitted infections.

View FPA leaflets