Coronavirus information for patients

Whittall Street Clinic remains open for Umbrella patients although we are not able to see any walk-in patients during this time. Other Umbrella clinics are currently closed.

If you have symptoms of an STI, need emergency or routine contraception, or have any sexual health concerns and need to speak to somebody, please call 0121 237 5700 (9:00–16:30, Monday to Friday).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Contact us

Get in touch

Got an enquiry or want to let us know how we're doing? Give us a call on 0121 237 5700 or use our contact form to submit general enquiries.

Contact form

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Phone line opening times

Due to coronavirus, our phone line is temporarily open for a reduced number of hours.

Monday 09:00 – 16:30
Tuesday 10:30 – 16:30
Wednesday 09:00 – 16:30
Thursday 09:00 – 16:30
Friday 09:00 – 16:30 (closed 8 May 2020)