Coronavirus information for patients

Umbrella has closed all clinics other than Whittall Street. We are not seeing any walk-in patients during this time.

If you have symptoms of an STI or need to see somebody urgently, please call 0121 237 5700 (9:00–16:30, Monday to Friday).

If you require PEPSE, don’t delay in contacting us during our opening hours. PEPSE can be taken up to 72 hours after exposure to HIV.

If you have already booked an appointment, we will contact you to discuss this.

If you have a new, continuous cough and/or high temperature, please do not attend your appointment

Coronavirus advice

Contact us

Get in touch

Got an enquiry or want to let us know how we're doing? Give us a call on 0121 237 5700 or use our contact form to submit general enquiries.

Contact form

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Phone line opening times

Our phone line is temporarily open on a Saturday to provide extra cover for enquiries while clinics are reduced due to coronavirus.

Monday 09:00 – 18:30
Tuesday 10:30 – 18:30
Wednesday 09:00 – 18:30
Thursday 09:00 – 18:30
Friday 09:00 – 15:30
Saturday 10:00 – 15:30